Frequently Asked Questions
FAQs: ENROLLMENT
I have more than one child who needs transportation. Do I have to pay full price for of them?
We are happy to offer round-trip subscribers a 25% discount for each additional round-trip sibling rider.
I only see monthly-payment options. Can I pay in full instead?
Yes. Click here and we’ll send an invoice for your one-time payment, or contact us at 843-928-3028 to pay in full for the year.
Should I register today?
YES! Seating is limited and available on a first-come, first-served basis. Enrolling today guarantees your student’s seat.
Can my student ride on the first day of school?
YES! Once enrolled, your student can start riding right away. Click “Enroll Today” on your school’s transportation portal to reserve your student’s seat.
Do I have to re-enroll each month?
Our goal is to make busing with us hassle free, so all enrolled students are automatically contracted through the last day of school.
Can I cancel my service?
YES! If your student gets his or her driver’s license or switches schools, we will happily release you of your contracted obligation.
What is the daily rate used for?
We use the daily rate to pro-rate new enrollees who sign up after school starts.
FAQs: ROUTES
What time should I arrive the bus stop?
Be at the bus stop at least 5 minutes early. The bus leaves at the scheduled time.
What if I miss the bus the morning bus?
If you have time, advance to the next stop and meet the bus there.
What if I am not at the stop to meet my student?
Our drivers will not let elementary age children off the bus without a parent present.
What if the bus is running late?
If traffic causes more than a 10 minute delay, we will send a text alert.
How do I sign up for text alerts?
Sign up details are on your school’s transportation portal page.
Can I add a stop?
While we can’t make any promises, we’re always open to suggested stops, so call the office.
Where can I find route updates?
A link to the most current bus route is on your school’s transportation portal.
Who do I contact with busing questions?
Call Coastal Bus Line at 843-928-3028.